Welcome to Urban Flavors! This website is operated by Urban Flavors. Throughout the site, the terms “we,” “us,” and “our” refer to Urban Flavors. We provide this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of these Terms of Service ("Terms").
By visiting our site and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms, including any additional policies and conditions referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.
If you do not agree to these Terms, please refrain from accessing the website or using our services. Any new features or tools added to our store will also be subject to these Terms.
1. GENERAL TERMS
You must be at least 21 years old or the legal age in your jurisdiction to access this website and purchase cannabis or hemp-derived products. You agree not to use our products for any illegal or unauthorized purposes. Any violation of these Terms will result in an immediate termination of service. We reserve the right to modify or update these Terms at any time. Your continued use of the site constitutes acceptance of those changes.
2. PRODUCTS & SERVICES
Certain products or services may be available exclusively online and in limited quantities. We make every effort to display product images and descriptions accurately, but we cannot guarantee your device's display will reflect exact colors or details. We reserve the right to limit sales of products or services on a case-by-case basis. Prices and availability are subject to change without notice.
3. ORDERING & BILLING INFORMATION
We reserve the right to refuse any order for any reason. You agree to provide current, complete, and accurate information for all purchases. If we suspect an order is fraudulent, we may cancel it or request additional verification. For details, please review our Refund & Return Policy.
4. REFUNDS & RETURNS
Due to the nature of the products that we sell, we cannot accept any refunds or returns.
5. SHIPPING & DELIVERY
We currently only ship within jurisdictions where cannabis/hemp sales are legally permitted. It is your responsibility to ensure compliance with your local laws before making a purchase. Delivery times are estimates and not guaranteed.
6. PROHIBITED USES
You may not use this site or its content for any unlawful purpose, including but not limited to:
Violating any local, state, federal, or international laws; Engaging in fraud, misrepresentation, or deceptive practices; Spamming, phishing, or transmitting malicious code; Harassing, abusing, or discriminating against others.
We reserve the right to terminate your access for any violation of these prohibitions.
7. THIRD-PARTY SERVICES & LINKS
We may provide access to third-party tools or content. We are not responsible for any third-party content, website policies, or transactions. Any interactions with third-party services are at your own risk.
8. DISCLAIMERS & LIMITATIONS OF LIABILITY
The site and all products are provided “as is” and “as available” without warranties of any kind. We are not responsible for inaccuracies, errors, or interruptions in service. To the fullest extent permitted by law, Urban Flavors and its affiliates shall not be liable for any damages, including loss of profits, data, or other intangible losses.
9. INDEMNIFICATION
You agree to indemnify and hold Urban Flavors and its affiliates harmless from any claims arising from your breach of these Terms or violation of any law or rights of a third party.
10. DISPUTE RESOLUTION
Any disputes arising from these Terms shall be resolved through binding arbitration in Delaware. You waive any right to participate in class-action lawsuits.
11. MOBILE MESSAGING TERMS
By opting into our SMS marketing, you agree to receive automated messages. You can opt-out at any time by replying STOP. Message & data rates may apply.
12. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Delaware, without regard to conflict of law principles.
13. PRIVACY POLICY
We value your privacy. This Privacy Policy explains how we collect, use, and protect your information.
- Information We Collect
- Personal Information: Name, email, shipping address, and payment details.
- Browsing Information: IP address, browser type, and website activity.
2. How We Use Your Information
- To process orders and provide customer support.
- To improve website functionality and user experience.
3. Data Security
- We implement strict security measures to protect user data.
4. Sharing of Information
- We do not sell or rent your personal data.
- We may share information with payment processors and shipping carriers.
14. DISCLAIMERS
Our products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease. We do not guarantee that our products are legal in your jurisdiction; check local laws before purchasing.
15. CONTACT INFORMATION
For questions about these Terms, contact us at info@urbanflavors.com.